Frequently Asked Questions
Q: What do I do if I have a question about the C3 Coolers not answered here?
A: Either email us at c3@seljan.com or call 844.723.4909 between the hours of 8am - 4pm CST
Q: I did not receive an order confirmation. How do I get one?
A: Your order confirmation may have been sent to your email's spam folder. If so, make sure to mark C3 a "safe" contact so you receive order updates to your main inbox. If not, contact us at c3@seljan.com with your name, the date of your order, what cooler you ordered and the email entered on your order. We'll be able to assist from there.
Q: Do I need to buy anything extra to use my Rover?
A: No, there is a large 10amp battery installed, with a 110v battery recharger included. The remote control includes batteries.
Q: How fast does a Rover go?
A: The Rover has 3 speed settings, In High it goes 5mph.
Q: How much does a Rover weigh empty?
A: 37 pounds.
Q: How much can a Rover carry?
A: We test C3 Motorized coolers with a full load of 45 pounds inside and 60 pounds on top. It is NOT designed to sit or ride on. We do offer a riding cooler product which you can find here.
Q: Does the Rover have a drain?
A: Yes, underneath in the center of the unit.
Q: How long will a fully charged battery last ?
A: We've tested the Rover with the music playing and the lights on for about 4 hours non-stop.
Q: My speakers aren't as loud as I like. Is there any way to improve the sound output?
A: Speaker volume is controlled by the device connected to the cooler. Make sure the volume on your device is as high as possible. In addition, streamed music does not play as loudly as downloaded music. For maximum sound quality, download your favorite playlist to your device prior to connecting to the cooler.
Q: Are there handles to lift it with?
A: Yes, there are four hand holds designed into the bottom of the Rover.
Q: How long does it take to fully recharge the battery?
A: 5-6 hours.
Q: Does the Rover work on a sandy beach?
A: Yes it does. There is a video on the OUR STORY page of this website.
Q: I want a Plain Rover that I can customize myself. What are my options?
A: You can purchase vinyl decals or paint on it.
Q: Can I run 2 Rovers with one control?
A: No, Rovers sync up with the controller that comes with it. Details are in the manual.
Q: I like the Truck, does it work the same as the Rover?
A: It does. The only difference is the body shape.
Q: I want to find my team without looking at all the pages.
A: You can find Team coolers with the licensed logos in the "Licensed Coolers" link in the menu. Or you can type in your team name in the search bar by the top menu.