RETURN POLICY

Please know we put every effort into providing you a superior cooler. It is our goal to make sure your cooler meets your expectations. If you are not completely satisfied with your purchase from Seljan Company, C3 cooler division, you may return it for a full refund within 30 days.

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1. All products purchased with the exception of custom or personalized items are covered by a 30 day return policy(from ship date). The following conditions shall govern all return requests:

2. Any return must be authorized through customer service. You must include your name, order number and reason for return.

3. To receive full credit on a returned item (after 20% restock fee), all products must be 100% complete, contain all manuals, warranty card, parts and original packaging. Customers will be charged accordingly to complete any non-conforming return to its original condition.

4. Customer is responsible for shipping charges on returned items. Instructions on delivery locations will be sent to you via email (email address on record).

5. A 20% restocking fee will be automatically deducted from the original purchase price for all approved returns.

6. Credit will be refunded to the original payment method.

7. Custom Graphic Coolers are not-refundable.

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WARRANTY INFORMATION​

90 Day Limited Warranty (unless 2-year extended warranty was selected at time of purchase)

Seljan Company warrants that this product will be free from defect due to material and workmanship under normal use for a period of 90 days from the date of purchase. Please retain receipt for proof of purchase. Proof of purchase is required for any warranty claim. Warranty is void if product is abused, disassembled or exposed to atmosphere or conditions other than what is stated with the instructions. If a product fails within the specified time, return product with all accessories, original packaging material and a copy of the sales receipt from Seljan Company. Your item will be repaired or replaced within 30 days of receipt of your product.

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Please ship your product to:
Seljan Company
100 S. CP Ave.
Lake Mills, Wi. 53551

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Disclaimer of Warranty

Warranty is invalid if purchaser fails to properly operate and/or maintain the product. This Warranty is not transferable to third parties. There is no warranty for fitness for a particular purpose. This Warranty is in lieu of all other Warranties either expressed or implied. No representative or any other person is authorized or permitted to make Warranty changes or assume on behalf of Seljan Company and liability not strictly in accordance with this Warranty

Seljan Company shall not be liable for special or consequential loss or damages, direct or indirect, such as, but not limited to, damage or loss of property or equipment, loss of property or revenue, loss of use of product, cost or replacement of the product, or claims for service interruptions.

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Tampering, accident, abuse, negligence, unauthorized repairs or causes unrelated to defective materials or workmanship will void this Warranty. This Warranty does not cover costs associated with shipping the product to the manufacturer. This Warranty does not cover replacement of remote control battery.​